Frequently Asked Questions

Simply click on any activity to view its details, select your preferred date and time, choose the number of participants, and proceed to checkout. You'll receive a confirmation email with all the details after successful payment.

We accept all major credit cards (Visa, Mastercard, American Express) and digital payment methods. All payments are processed securely through our encrypted payment system.

Cancellation and rescheduling policies vary by activity and organizer. Please check the specific terms for each activity before booking. Generally, cancellations made 24-48 hours in advance are eligible for refunds.

Yes, you'll receive an email confirmation with a receipt immediately after successful payment. This email contains all booking details, payment information, and any special instructions for your activity.

We offer a diverse range of activities including workshops, cultural events, outdoor adventures, fitness classes, educational seminars, social meetups, and creative sessions. New activities are added regularly.

Most of our activities welcome beginners! Each activity listing clearly indicates the skill level required, from beginner-friendly to advanced. Look for the difficulty level and prerequisites in the activity description.

Each activity page includes a "What to Bring" section with specific requirements. Generally, you should bring a positive attitude! Some activities may require specific clothing, materials, or equipment, which will be clearly listed.

In the rare event of cancellation due to weather, insufficient enrollment, or other unforeseen circumstances, we'll notify you immediately via email and phone. You'll receive a full refund or the option to transfer to another activity.

Click the "Sign Up" button and fill in your basic information including name, email, and password. You'll receive a verification email to activate your account. The process takes less than 2 minutes.

Yes! Once logged in, you can access your account dashboard to view all past and upcoming bookings, download receipts, and manage your activities. Your booking history is always available for reference.

Log into your account and visit your profile settings. You can update your name, email, phone number, and communication preferences at any time. Changes are saved automatically.

Click "Forgot Password" on the login page, enter your email address, and we'll send you a secure link to reset your password. The link expires after 24 hours for security purposes.